Conditions d'utilisation

Introduction:

By subscribing to our services, you agree to these terms and conditions for Shopify design development services and Klaviyo email marketing offered by Azuweb.

Service Plans and Pricing:

Monthly Plan:
Price: €2,499 per month + VAT (if applicable)
Payment: Billed monthly at the beginning of each 30-day period
Terms: No long-term commitment

Payment Schedule:

We charge monthly for the Monthly Plan. Payment must be made before tasks are initiated. We accept payments via wire transfers (SEPA) or credit card. Prices do not include VAT.

Scope of Service:

Design & Development: Customizations to the design and functionality of your Shopify store, one-task-at-a-time.

Klaviyo Email marketing: Set up, audit, recommendations, segments, flows, campaigns, content, template design, and ay other task within Klaviyo, one-task-at-a-time.

Task Management: Tasks are queued and executed one by one through our project management platform.

Review & Approval: You will have an opportunity to review and approve each task before implementation.

Ongoing Support: Regular check-ins to ensure satisfaction.

Work Hours:

We operate from Monday to Friday, 9 AM to 6 PM Paris time, and are closed during French bank holidays.

During our bi-annual vacations, we are completely closed in August and from December 22nd, 2023 to January 7th. Billing will be either suspended in August or we will charge you for December from December 1st to December 22nd. 

Access:

We will request access to your Shopify store via our Shopify Partner account to carry out the necessary work. For Klaviyo, you will grant us access via our Azuweb email address.

Duration & Termination:

Your selected plan will continue for the duration specified unless terminated by either party with at least 2 weeks' advance notice. Work will begin once payment is received. Payments for services already rendered are non-refundable.

Confidentiality:

All information regarding your store will be kept confidential.

Limitation of Liability:

Azuweb will not be liable for any indirect or consequential losses.

Governing Law:

These terms and conditions are governed by the laws of France.